You can return the package with DHL or another shipping service of your choice. Please consider that you will be fully charged for this.

To return your order:

• you can either click on the link https://mydhl.express.dhl/index/en.html and fill in your details, what date and time suits you best for pick up by the DHL Courier
• or you can call your local DHL Express to arrange your pick up.

Please place your order in the package you received it or another suitable package. For more than one return all items can be placed in a single package, that is adequate for the contents and suitable for shipping.

The return must be shipped within 14 days of the order's delivery date.

You may withdraw from the contract within 14 days without having to justify it. The revocation period is 14 days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the goods.

Our address is:

VIVALOUS / GNTS E.E.

Ermou 75

54 623, Thessaloniki

Greece